Inbox comments and messages all social networks#84

Inbox of comments, messages of all social networks (facebook, linkedin, instagram, twitter, youtube, google business) in a single place where it is possible to respond to each one of them and have the general overview in real time.

This is currently in development and it will be a separate platform called Mitto (latin for “I send”).

We will see if there will be a way to integrate some functionalities of Mitto into Publer so that you don’t have to have 2 tabs opened.

Stay tuned :)

This would be amazing!

By when will this be ready? the social inbox, where u can reply to all comments in 1 place - this is a very needed feature on a paid plan, as it solves a big headache of not needing to login to multiple accounts

do you an approxiamate ETA for this?

Hi Manu. We hope to have the first version by the end of the year.

Suggestions:

Team collabration in near inbox: collaborative tool like Slack.
Small chat area with teammembers on incoming customer messages.. That case before answer to guest/client, team can chat in this small chat area and resolve problem and give a better answer to guest/client.

Create another shortcodes for ‘’ready answers’’ in inbox. That way we can quick answer to guest/client with ready-to-use response templates.

Tagging feature: that way we can set rules, automatically classify incoming customer messages.

Search: Search by customer name

Notification for inbox.